Exporting your workspace data

Your data is yours

Everything you and your clients put into Ayebridge belongs to you. You can export a full copy of your workspace whenever you like: as a backup, to move to another tool, or before you delete your account. Exports are available on every plan, including read-only workspaces.

What the export includes

An export is a single ZIP archive containing:

• README.txt, a plain-text guide to the archive.
• manifest.json, describing the export and listing every included file.
• data/: clients, contacts, projects, updates, approvals and decisions, requests, comments, quote and invoice documents, members and the activity log, each as JSON and CSV.
• files/: every deliverable with its current and previous versions, named v1-…, v2-….

The CSV files open in any spreadsheet program. The JSON files are useful if you want to import your data into another tool.

Create an export

1. Open Settings → Data export (/app/settings/export).
2. Under Request a full export, select Request export.
3. Ayebridge prepares the archive in the background. A small workspace is ready in moments; one with many deliverables takes longer. You can leave the page, and you receive an email when it is ready.
4. Under Recent exports, select Download.

The download uses a private, signed link. A finished export stays available for 7 days, and the page shows the exact date. If it has expired, request a new one.

A single archive can be up to 5 GB. If your workspace holds more than that, email support@ayebridge.com and we will help you get a complete copy.

Exports are recorded in the workspace's audit log.

Who can export

Workspace owners and admins can create exports, because an export contains all of the workspace's client data. If you are a member and need a copy, ask an owner or admin.

Exports while your workspace is read-only

If your trial has ended or your subscription has finished, the workspace is read-only, but you can still export it. Your data is kept for at least 30 days after access ends, so you have time to download it.

Exporting a single approval record

To keep the record of one approval, for example to attach it to a contract, open the approval and select Export record (PDF). See approvals.

Data export API

On the Scale plan, a read-only data export API is also available, so you can fetch your clients, projects and approvals with your own tools. Owners and admins create API keys in Settings → API keys (/app/settings/api-keys).

Before deleting your account

Deleting a workspace removes its data permanently. Always create and download an export first, and check that the archive opens on your computer. See deleting your account.

Personal data requests

If a person whose data is in your workspace, such as one of your client contacts, asks for a copy of their data, an export gives you what you need to answer. For requests about the personal data Ayebridge holds about you as a customer, email privacy@ayebridge.com. Our Privacy Policy explains your rights.